Last updated: July 2025

LH Recruitment Co. ABN 32 521 183 587 (“we”, “us”, or “our”) is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information in connection with our recruitment and employment placement services.

What Personal Information We Collect

We may collect the following types of personal information:

• Your name, address, phone number and email address
• Date of birth and gender
• Employment and educational history
• Referee details
• Work rights in Australia (e.g. visa details)
• Bank account and tax file number (if required for payroll)
• Any other information relevant to job applications or client requirements
• Sensitive information, such as health or criminal history (only with your consent and when required by the position)

 

How We Collect Personal Information

We may collect your information when you:

• Submit a job application or resume
• Register on our website or through a job board
• Communicate with us via email, phone, video conferencing, or in person
• Are referred to us by a third party (e.g. a referee)
• Attend an interview or assessment
• Engage with us via social media or our website

 

Why We Collect Your Information

We collect your personal information to:

• Match you with current or future job opportunities
• Provide recruitment and placement services to clients and candidates
• Assess your suitability for roles
• Verify your identity, qualifications, and right to work
• Contact referees and conduct background checks (with your consent)
• Comply with legal obligations and regulatory requirements
• Improve our services and communications

 

Disclosure of Personal Information

We may disclose your personal information to:

• Clients or potential employers (with your consent)
• Referees and background screening providers
  Government bodies where required by law (e.g. ATO, immigration authorities)
• Our professional advisors (e.g. legal, accounting, or IT service providers)
• Third-party service providers used to support our business (e.g. CRM, cloud hosting)

We will not sell, rent, or trade your personal information to any unrelated third parties.

 

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Your data may be stored electronically on secure servers or in paper files within locked premises.

When your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

 

Access and Correction

You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable time and may charge a small fee for access if required.

 

Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond to your complaint within a reasonable period. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au

Phone: 1300 363 992